PRO
Account Payment Details:
We will begin your subscription and charge your
card automatically when your trial expires, unless
you cancel prior to this. If you wish to cancel,
you must do so before this charge takes place. You
may cancel at anytime in your backoffice and all
future purchases will be stopped. All sales after
the trial period ends are final.
Refund
Policy: Cancel anytime and all future payments
are stopped.
We
do not refund or pro-rate subscription payments,
including unused months left in annual payment.
There is a convenient cancel link in your back office
and we will honor the time and date stamp of this
cancellation process as the final determining factor
in any refund issue.
We
are happy to refund charges due to an error on our
part of the billing process or the time/date stamp
on the cancellation is before the charge on the
credit card. Stopping your payments is a manual
task by a human so if you cancel at 3am and your
subscription is on autocharge for 6am that day,
chances are good that the charge will hit your credit
card before our customer service department can
cancell your recurring billing - this is a case
where we gladly refund the money because you cancelled
before, not after the charge had taken place.
